Last Updated: 31/01/2025
Who we are
Paisano & Daughters (trading as The Paisano Family Trust, ABN 66 490 086 442) (“we”, “our”, “us”) is committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.
What personal data we collect
We collect personal information when you interact with us, including when you make a reservation, submit an enquiry, apply for a job, or browse our website. This may include:
- Name
- Contact details (email address, phone number, postal address)
- Reservation details (date, time, location, and special requests)
- Enquiries (general or career-related)
- Career applications (resume, employment history, references)
- Other voluntarily provided information
We may also collect information automatically through cookies and website tracking technologies.
How we use your personal data
We use your personal information to:
- Process reservations and communicate with you about bookings
- Respond to general and career-related enquiries
- Improve our services, website, and customer experience
- Administer recruitment and hiring processes
- Conduct direct marketing (where permitted)
- Comply with legal obligations
Who we share your data with
We may share your personal information with:
- Service providers (e.g. IT support, payment processors, marketing agencies)
- Regulatory bodies or law enforcement if required by law
- Prospective employers (for job applicants, with consent)
Some third parties may be located outside of Australia, but they are required to handle your data securely and in accordance with this Privacy Policy.
Data security
We take appropriate security measures to protect personal information from misuse, loss, and unauthorised access. However, we cannot guarantee the security of data transmitted online.
Cookies and tracking
Our website uses cookies and tracking technologies to improve functionality and user experience. You can modify your browser settings to block cookies.
How long we retain your data
We retain personal data only as long as necessary for its intended purpose or as required by law.
- Reservation and enquiry records are kept for internal business purposes.
- Career application data is retained for recruitment purposes.
- If you request deletion of your data, we will comply unless legal or security obligations require retention.
Your rights over your data
You have the right to:
- Access your personal information
- Request corrections to inaccurate or outdated data
- Opt out of marketing communications
- Request deletion of your personal data (subject to legal requirements)
To exercise these rights, please contact us at accounts@continentaldelicatessen.com.au.
Where your data is sent
We may transfer personal data to secure third-party services for processing (e.g. cloud storage, spam detection). We ensure that these providers comply with privacy laws and security standards.